About Us
Mission Statement:
To promote CONFIDENCE, established through a system,
which SIMPLIFIES and STANDARDIZES the procedures
for taking accurate radiographs and SAFEGUARDS
against excessive X-radiation
CUSTOMER AND TECH SERVICES
Our customer service representatives are dedicated
to delivering the most professional, helpful,
and courteous service in the industry. When you
talk to our customer and tech services you will
talk to techs who have a combination of over 90
years of experience in the field of dental x-ray.
As a manufacturer, we offer installation of Margraf
equipment in certain geographical locations.
WARRANTY
Margraf warranties are subject to the following
conditions: Margraf products and equipment are
warranted to be free from defects in material
and workmanship under normal use and service,
including component parts. This warranty shall
not apply to defects resulting from accidents,
alterations, or misuse. If any defect is found,
the customer should notify Margraf Corp. to receive
shipping instructions. The determination to repair
and/or replace any defective part remains the
sole right of the Margraf Corporation. Certification
of performance is registered with DHHS.
RETURN POLICY
All returned merchandise will need to have prior
authorization. Returned merchandise must have
a RA# and a copy of the original invoice. All
items returned are subject to inspection and a
minimum 20% restocking charge. No merchandise
is sold on a trial basis.
HISTORY
Richard C. Margraf began his business in 1957
with a mission to fill a need in the dental profession
for x-ray safety and protection. The business
grew through the manufacturing of products for
the dental x-ray field; and thus came the development
of the Open End Lead-Lined Cone, which are now
an industry standard. This product is now known
as a Lead-Lined
Position Indicating Device (PID). In 1967,
Margraf Dental Manufacturing, Inc. went into full-time
production of lead-lined cones, manufacturing
them for leading x-ray companies and the dealers
across the United States and Europe. And now,
over a generation later, Margraf Corporation has
grown as a family business with three generations
working side by side. Margraf Corporation has
broadened its product line to include film
holding instruments, cephalometric
equipment, x-ray
collimator/beam limiting devices, ceph/TMJ
x-ray stools, TMJ positioners, aluminum
filters, film
cassettes, and x-ray
accessories.
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Richard
C. Margraf
1919 - 2006
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